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Policies

PLEASE FOLLOW WHEN BOOKING AN APPOINTMENT

Late Arrivals

PLEASE ARRIVE ON TIME FOR YOUR APPOINTMENT. CLIENTS WHO ARRIVE 15 MINUTES AFTER THEIR APPOINTMENT OR LATER WILL BE ASKED TO RESCHEDULE THEIR VISIT AND WILL BE CHARGED 100% OF THEIR SCHEDULED SERVICE(S).

Maintaining a Healthy Salon Environment

PLEASE DO NOT COME TO THE SALON SICK. VISITING THE SALON WHILE YOU ARE SICK DIRECTLY EXPOSES EVERYONE IN THIS SPACE TO ANY ILLNESS YOU MAY HAVE. IF YOU THINK YOU ARE GETTING A COLD, GETTING SICK, OR ARE SICK, PLEASE RESCHEDULE YOUR APPOINTMENT. STAY HOME, HYDRATE, AND REST. COME BACK IN WHEN YOU ARE FEELING BETTER!

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Cancellation

IN THE EVENT THAT YOU NEED TO CANCEL YOUR APPOINTMENT, WE ARE HAPPY TO RESCHEDULE AT A TIME THAT IS MORE CONVENIENT FOR YOU. PLEASE BE AWARE THAT APPOINTMENTS BOOK QUICKLY, SO IT MAY BE CHALLENGING TO RESCHEDULE AN APPOINTMENT WITHIN A SHORT TIME FRAME.

CLIENTS THAT FAIL TO CANCEL OR RESCHEDULE WITHOUT 24 HOURS' NOTICE WILL BE CHARGED IN FULL FOR THEIR MISSED APPOINTMENT. APPOINTMENTS THAT ARE MISSED WITH FAILURE TO GIVE NOTICE (NO CALL/NO SHOW) WILL BE CHARGED IN FULL FOR THEIR SERVICE(S).

Children

YOUR APPOINTMENT TIME IS FOR YOUR SELF-CARE. PLEASE LEAVE CHILDREN AT HOME SO THAT WE MAY FOCUS ON YOU. WE ARE UNABLE TO MONITOR YOUR CHILD'S SAFETY IN THE SALON.

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